Motorola, Consumer Systems Group, Global Technologies,
Oct. '97 to present -- GT Lead Webmaster / Staff Programmer
Designed, implemented and managed websites for Global
Technologies and for the Advanced eDRAM Center. Worked with
team of developers on a multi-server web. Supervised one
desktop support contractor. Provided desktop support for two
Motorola, STL CIM Group, Austin, TX
Jan. '97 to Oct. '97 -- STL Webmaster / Desktop Computer
Designed, implemented and managed STL website. Supported
up to 350 users and 220 Macintosh systems in the STL offices
and Fab. Assisted with CISD CIM startup efforts. Supervising
STL ramp-down efforts for redistribution of 320 STL computer
Motorola, APRDL Systems/Network Group, Austin, TX
May '96 to Jan. '97 -- STL Desktop Computer Support
Assigned to provide dedicated support for STL, assisting
them in forming their own new computer group. Supported 320
users and 158 Macintosh systems in the STL offices and Fab.
Trained new APRDL Desktop Computer Support Manager and
transferred QuickMail support duties to him. Trained a Photo
Operator to be the STL Computer Support Technician and
supervised her. All other duties as previously noted, but
for STL only.
May '93 to May '96 -- APRDL Macintosh Support
Provided / coordinated support for 950 users / 550 Mac
systems in the APRDL, STL and Partner Groups' offices and
two Fabs. Supervised and trained one to two technicians at a
time (five total). Managed their QuickMail servers. End-user
support for Macintosh hardware / software. Configured /
installed computers, peripherals, software and upgrades.
Evaluated new and proposed acquisitions. Coordinated
specifications for and purchase of desktop computer systems
and software. Maintained software licenses. Enforced
Electronic Information Security Standards. Responsibilities
grew from 350 users and 180 Macs, with one technician to
train and supervise.
University of Oregon, School of Architecture and Allied
Arts; Eugene, OR
August '92 to May '93 -- Computer Support Technician:
Managed a Macintosh Computer Lab and four design studios.
Provided user support to over 100 students. Managed
Microsoft Mail server for over 300 users. Supported
LocalTalk and Ethernet LANs. End-user support for hardware,
software and Internet problems (90% Macintosh, 10% DOS).
Installed computers, peripherals, software and upgrades.
Trained new users. Consulting services.
Linfield College; McMinnville, OR
July '87 to June '92 -- Manager of Microcomputer Services
and Computer Technician.
Previous duties extended to entire campus. Installed,
supported and maintained one Ethernet and seven LocalTalk
LANs. Established and managed campus computer store. Added
one student user support technician and one student service
July '85 to June '87 -- Computer Network
Supported Computing Science department. Certified Apple
Macintosh repair technician. Support technician for DOS PC
hardware. Installed and maintained one LocalTalk LAN.
End-user support for hardware / software. Supervised 12
work-study employees in student computer labs. Assistant
manager of computer resale program.
Computerland; Corvallis, OR
October 1984 to April 1985 -- Service Department
Senior service technician for computer store. Certified
IBM PC repair technician. Support for Apple Macintosh,
AT&T PC, Compaq PC, Epson printers and other peripheral